{
  "schemaVersion": 1,
  "contentVersion": "2026-10-20.4",
  "kind": "public-service-catalog",
  "readOnly": true,
  "usage": {
    "zh-CN": "只读服务目录，仅提供公开资料与来源页面，不接受需求提交或执行调用。",
    "en": "Read-only service catalog of public information and source pages. It does not accept requests or execute calls."
  },
  "catalogUrl": "https://chenfengai.cn/service-catalog.json",
  "indexingAllowed": true,
  "languages": [
    "zh-CN",
    "en"
  ],
  "organization": {
    "name": {
      "zh-CN": "塵風AI",
      "en": "Chenfeng AI"
    },
    "alternateNames": [
      "尘风AI",
      "塵風AI",
      "Chenfeng AI"
    ],
    "legalName": "马鞍山市尘风信息科技有限公司",
    "audience": {
      "zh-CN": "中国大陆及香港的外贸、跨境电商企业团队",
      "en": "Foreign trade and cross-border e-commerce teams in mainland China and Hong Kong"
    },
    "serviceRegions": [
      "CN",
      "HK"
    ],
    "urls": {
      "zh-CN": "https://chenfengai.cn/",
      "en": "https://chenfengai.cn/en/"
    }
  },
  "contacts": {
    "wechat": {
      "id": "h335327552"
    },
    "whatsapp": {
      "number": "+86 18395556720",
      "url": "https://wa.me/8618395556720"
    }
  },
  "services": [
    {
      "id": "inquiry-support",
      "name": {
        "zh-CN": "询盘与客服",
        "en": "Inquiries & customer service"
      },
      "description": {
        "zh-CN": "为外贸与跨境电商团队定制询盘整理、意向分类、回复草稿和跟进提醒。先确定资料和确认规则，再评估适合自动化的步骤。",
        "en": "Custom inquiry sorting, intent classification, reply drafts and follow-up reminders for foreign trade and cross-border e-commerce teams. We assess automation after defining the source material and approval rules."
      },
      "urls": {
        "zh-CN": "https://chenfengai.cn/services/inquiry-support/",
        "en": "https://chenfengai.cn/en/services/inquiry-support/"
      },
      "requiresAssessment": true
    },
    {
      "id": "knowledge-base",
      "name": {
        "zh-CN": "知识库与资料",
        "en": "Knowledge & product data"
      },
      "description": {
        "zh-CN": "把产品手册、售后政策与历史问答整理成有范围、有版本的业务知识库。回答根据审核过的资料生成，无法确认的内容转人工。",
        "en": "Organize product manuals, after-sales policies and past answers into a business knowledge base with a defined scope and versions. Answers use reviewed material; uncertain questions go to a person."
      },
      "urls": {
        "zh-CN": "https://chenfengai.cn/services/knowledge-base/",
        "en": "https://chenfengai.cn/en/services/knowledge-base/"
      },
      "requiresAssessment": true
    },
    {
      "id": "mcp-integration",
      "name": {
        "zh-CN": "MCP 与系统集成",
        "en": "MCP & system integrations"
      },
      "description": {
        "zh-CN": "在授权范围内，让 Agent 查询、整理系统中的数据，或触发明确的业务动作。先核实接口和权限，再决定使用 MCP、插件还是其他集成方式。",
        "en": "Let an agent query and organize system data or trigger specific business actions within approved access. We check interfaces and permissions before choosing MCP, a plugin or another integration method."
      },
      "urls": {
        "zh-CN": "https://chenfengai.cn/services/mcp-integration/",
        "en": "https://chenfengai.cn/en/services/mcp-integration/"
      },
      "requiresAssessment": true
    }
  ],
  "caseStudies": [
    {
      "id": "trade-workspace",
      "title": {
        "zh-CN": "外贸业务工作台",
        "en": "Trade workspace"
      },
      "stage": "interaction-demo",
      "stageLabel": {
        "zh-CN": "交互演示",
        "en": "Interaction demo"
      },
      "description": {
        "zh-CN": "把消息、商机、客户资料与报价放在同一条业务流程中，先验证信息如何衔接。",
        "en": "Connect messages, opportunities, customer records and quotations in one flow, starting with how information moves."
      },
      "evidence": {
        "zh-CN": "现有录屏展示了商机查看、客户筛选、报价界面和消息回复交互，可用于讨论界面与流程组织。",
        "en": "Recorded screens show opportunity views, customer filters, quotation screens and reply interactions. They support discussion of interface and workflow organization."
      },
      "limitations": {
        "zh-CN": "当前展示为交互演示。演示中的客户、金额和统计不作为真实经营结果；真实邮箱、模型及系统接入需另行授权、联调和验收。",
        "en": "This is an interaction demo. Customer names, amounts and figures in the demo are not verified business outcomes. Live integrations require separate authorization, testing and acceptance."
      },
      "urls": {
        "zh-CN": "https://chenfengai.cn/cases/trade-workspace/",
        "en": "https://chenfengai.cn/en/cases/trade-workspace/"
      }
    },
    {
      "id": "amazon-operations",
      "title": {
        "zh-CN": "亚马逊运营智能体",
        "en": "Amazon operations agent"
      },
      "stage": "proposal",
      "stageLabel": {
        "zh-CN": "项目方案",
        "en": "Project proposal"
      },
      "description": {
        "zh-CN": "围绕订单、库存、退款、广告与客服，拆解系统接口、异常提示和人工审批。",
        "en": "Define integrations, exception alerts and human approvals across orders, inventory, refunds, advertising and support."
      },
      "evidence": {
        "zh-CN": "现有材料为项目需求拆分与报价方案，覆盖模块、接口条件和审批思路。",
        "en": "The available material is a documented project scope and quotation proposal covering modules, integration requirements and approvals."
      },
      "limitations": {
        "zh-CN": "当前展示为项目方案，尚不代表平台授权、开发交付或上线完成。价格与工期按具体项目评估。",
        "en": "This is a proposal. It does not establish approved platform access, completed delivery or a live deployment. Pricing and timing depend on the project."
      },
      "urls": {
        "zh-CN": "https://chenfengai.cn/cases/amazon-operations/",
        "en": "https://chenfengai.cn/en/cases/amazon-operations/"
      }
    },
    {
      "id": "wellbeing-support",
      "title": {
        "zh-CN": "心理健康支持平台",
        "en": "Wellbeing support platform"
      },
      "stage": "proposal-and-local-demo",
      "stageLabel": {
        "zh-CN": "方案与本地演示",
        "en": "Proposal & local demo"
      },
      "description": {
        "zh-CN": "探索支持性对话、自我了解、放松练习与运营工作台如何形成连贯的服务入口。",
        "en": "Explore how supportive conversations, self-reflection, relaxation exercises and an operations workspace fit together."
      },
      "evidence": {
        "zh-CN": "现有材料包括产品方案与本地演示源文件；本地说明明确采用预置问答、演示问卷，以及模拟预约和会员流程。",
        "en": "The materials include product proposals and local demo source files. The demo documentation identifies preset responses, demonstration questionnaires and simulated booking and membership flows."
      },
      "limitations": {
        "zh-CN": "当前为方案与本地交互演示，未据此宣称真实模型、预约、支付或生产系统接通。演示不提供临床诊断，也不代表机构合作或医疗效果。",
        "en": "This is a proposal and local interaction demo. It does not establish live model, booking, payment or production connections, institutional partnerships, clinical diagnosis or medical outcomes."
      },
      "urls": {
        "zh-CN": "https://chenfengai.cn/cases/wellbeing-support/",
        "en": "https://chenfengai.cn/en/cases/wellbeing-support/"
      }
    }
  ],
  "resources": [
    {
      "id": "inquiry-workflow-kit",
      "title": {
        "zh-CN": "外贸询盘需求整理包：中英简报、交接表与流程示例",
        "en": "Inquiry workflow kit: bilingual briefs, handoff tables and examples"
      },
      "description": {
        "zh-CN": "免费下载外贸询盘需求整理包：中英12项简报、空白交接CSV和虚构流程示例。先确定输入输出、人工审核与验收，再沟通AI方案。",
        "en": "Download a free inquiry workflow kit with bilingual 12-point briefs, a blank handoff CSV and fictional examples. Define inputs, approvals and acceptance before discussing AI."
      },
      "reviewedAt": {
        "zh-CN": "2026-10-20",
        "en": "2026-10-20"
      },
      "urls": {
        "zh-CN": "https://chenfengai.cn/resources/inquiry-workflow-kit/",
        "en": "https://chenfengai.cn/en/resources/inquiry-workflow-kit/"
      }
    },
    {
      "id": "inquiry-workflow-check",
      "title": {
        "zh-CN": "外贸询盘流程自检：六步生成沟通简报",
        "en": "Inquiry workflow check: a discussion brief in six steps"
      },
      "description": {
        "zh-CN": "免费梳理外贸询盘的渠道、语言、数量、现用工具、耗时环节与人工审核要求，在浏览器内生成可复制、可下载的流程沟通简报。",
        "en": "A free check of inquiry channels, languages, volume, tools, bottlenecks and human approval. Generate a copyable, downloadable workflow brief in your browser."
      },
      "reviewedAt": {
        "zh-CN": "2026-10-20",
        "en": "2026-10-20"
      },
      "urls": {
        "zh-CN": "https://chenfengai.cn/resources/inquiry-workflow-check/",
        "en": "https://chenfengai.cn/en/resources/inquiry-workflow-check/"
      }
    },
    {
      "id": "ai-tools-guide",
      "title": {
        "zh-CN": "智能体、Skill、插件与 MCP，业务团队怎么选？",
        "en": "Agents, Skills, plugins and MCP: where should a business start?"
      },
      "description": {
        "zh-CN": "从任务、输入、输出和系统权限出发，区分 AI 智能体、Skill、插件、MCP 与工作流，帮助外贸和跨境电商团队确定首期范围。",
        "en": "A practical guide to AI agents, Skills, plugins, MCP and workflows, based on business tasks, inputs, outputs and system permissions."
      },
      "reviewedAt": {
        "zh-CN": "2026-10-17",
        "en": "2026-10-17"
      },
      "urls": {
        "zh-CN": "https://chenfengai.cn/resources/ai-tools-guide/",
        "en": "https://chenfengai.cn/en/resources/ai-tools-guide/"
      }
    },
    {
      "id": "workflow-brief",
      "title": {
        "zh-CN": "把一个重复动作，写成一页业务流程简报",
        "en": "Describe one repeated action in a one-page workflow brief"
      },
      "description": {
        "zh-CN": "可直接复制的业务流程简报模板：整理触发条件、输入输出、人工确认、接口权限、异常处理和验收标准，用于 AI 定制开发的首次沟通。",
        "en": "A copyable workflow brief covering triggers, inputs, outputs, human approval, system access, exceptions and acceptance criteria for a custom AI discussion."
      },
      "reviewedAt": {
        "zh-CN": "2026-10-17",
        "en": "2026-10-17"
      },
      "urls": {
        "zh-CN": "https://chenfengai.cn/resources/workflow-brief/",
        "en": "https://chenfengai.cn/en/resources/workflow-brief/"
      }
    },
    {
      "id": "ai-readiness",
      "title": {
        "zh-CN": "外贸企业 AI 落地前检查清单",
        "en": "AI readiness checklist for trade teams"
      },
      "description": {
        "zh-CN": "在开发 AI 智能体或自动化工作流前检查流程、资料、权限、人工确认和验收条件。",
        "en": "An eight-point checklist for evaluating an AI agent or workflow before development."
      },
      "reviewedAt": {
        "zh-CN": "2026-10-20",
        "en": "2026-10-20"
      },
      "urls": {
        "zh-CN": "https://chenfengai.cn/resources/ai-readiness/",
        "en": "https://chenfengai.cn/en/resources/ai-readiness/"
      }
    }
  ],
  "faq": [
    {
      "id": "faq-01",
      "question": {
        "zh-CN": "塵風AI 是做什么的？",
        "en": "What does Chenfeng AI do?"
      },
      "answer": {
        "zh-CN": "塵風AI（简体：尘风AI，英文：Chenfeng AI）由马鞍山市尘风信息科技有限公司运营，官方网站为 chenfengai.cn。我们为企业做 AI 定制开发，专注外贸与跨境电商场景：AI 智能客服、询盘自动跟进、报价单/单证自动生成、售后知识库、商品资料整理、多语言内容批量产出等。按企业实际流程定制开发，具体范围经评估确认。",
        "en": "Chenfeng AI (塵風AI; simplified Chinese: 尘风AI) is operated by 马鞍山市尘风信息科技有限公司. Our official website is chenfengai.cn. We build custom AI solutions for foreign trade and cross-border e-commerce teams: customer service, inquiry follow-up, quotation and document generation, after-sales knowledge bases, product data and multilingual content. Scope is confirmed after evaluation."
      },
      "urls": {
        "zh-CN": "https://chenfengai.cn/faq/",
        "en": "https://chenfengai.cn/en/faq/"
      }
    },
    {
      "id": "faq-02",
      "question": {
        "zh-CN": "定制开发和买 SaaS 工具有区别吗？",
        "en": "How is custom development different from SaaS?"
      },
      "answer": {
        "zh-CN": "SaaS 是通用工具，你去适应它；定制开发是按你的流程来，AI 去适应你。如果询盘格式、报价规则、售后话术有特殊性，定制开发解决的是最后一公里。",
        "en": "SaaS is a general tool that you adapt to. Custom development starts from your process, which matters when inquiry formats, pricing rules or after-sales language are specific."
      },
      "urls": {
        "zh-CN": "https://chenfengai.cn/faq/",
        "en": "https://chenfengai.cn/en/faq/"
      }
    },
    {
      "id": "faq-03",
      "question": {
        "zh-CN": "做一套 AI 智能体大概多少钱？",
        "en": "How much does an AI agent cost?"
      },
      "answer": {
        "zh-CN": "按项目评估报价，没有统一价目表。影响价格的是要解决几个环节、是否对接现有系统、数据量和并发量。可以先加微信 h335327552 沟通需求。",
        "en": "Pricing is scoped per project. There is no fixed price list; the number of process steps, integrations, data volume and concurrency all matter."
      },
      "urls": {
        "zh-CN": "https://chenfengai.cn/faq/",
        "en": "https://chenfengai.cn/en/faq/"
      }
    },
    {
      "id": "faq-04",
      "question": {
        "zh-CN": "开发周期一般多久？",
        "en": "How long does development take?"
      },
      "answer": {
        "zh-CN": "看复杂度，具体周期按项目评估后确认。一般分阶段交付，每完成一个阶段即可先用起来。",
        "en": "It depends on complexity and is confirmed after evaluation. Work is usually delivered in stages so each stage can be reviewed."
      },
      "urls": {
        "zh-CN": "https://chenfengai.cn/faq/",
        "en": "https://chenfengai.cn/en/faq/"
      }
    },
    {
      "id": "faq-05",
      "question": {
        "zh-CN": "合作流程是怎样的？",
        "en": "What is the collaboration process?"
      },
      "answer": {
        "zh-CN": "需求沟通、方案与报价、开发与联调、上线与维护。每个阶段都能看到东西、进行验收或叫停。",
        "en": "Discuss the need, scope and quote the work, build and test in stages, then launch and maintain it. Each stage has a visible checkpoint."
      },
      "urls": {
        "zh-CN": "https://chenfengai.cn/faq/",
        "en": "https://chenfengai.cn/en/faq/"
      }
    },
    {
      "id": "faq-06",
      "question": {
        "zh-CN": "我们的数据安全吗？会不会被拿去训练模型？",
        "en": "Is our data safe? Will it train a model?"
      },
      "answer": {
        "zh-CN": "数据存放位置、是否出内网、是否用于模型训练，以及第三方服务的留存政策，均在项目评估后于合同中约定；可签保密条款。",
        "en": "Data location, network boundaries, model training use and third-party retention are agreed during evaluation and contracting. Confidentiality terms can be included."
      },
      "urls": {
        "zh-CN": "https://chenfengai.cn/faq/",
        "en": "https://chenfengai.cn/en/faq/"
      }
    },
    {
      "id": "faq-07",
      "question": {
        "zh-CN": "AI 回复错了怎么办？",
        "en": "What if the AI gives a wrong answer?"
      },
      "answer": {
        "zh-CN": "知识库只使用审核过的资料；涉及价格、交期、索赔承诺等敏感动作设置人工确认；对话和动作留日志、可追溯。",
        "en": "Use reviewed knowledge sources, keep pricing, delivery and claims behind human approval, and retain logs so actions can be traced."
      },
      "urls": {
        "zh-CN": "https://chenfengai.cn/faq/",
        "en": "https://chenfengai.cn/en/faq/"
      }
    },
    {
      "id": "faq-08",
      "question": {
        "zh-CN": "需要我们自己有技术人员吗？",
        "en": "Do we need our own technical staff?"
      },
      "answer": {
        "zh-CN": "不需要专门技术人员。你这边有一个了解业务流程的人配合需求确认即可，技术部分按项目范围负责。",
        "en": "No dedicated engineer is required. Someone who understands the business process should join requirements review; technical work is scoped into the project."
      },
      "urls": {
        "zh-CN": "https://chenfengai.cn/faq/",
        "en": "https://chenfengai.cn/en/faq/"
      }
    },
    {
      "id": "faq-09",
      "question": {
        "zh-CN": "能对接现有的 ERP、CRM、邮箱或电商系统吗？",
        "en": "Can you integrate our ERP, CRM, email or commerce tools?"
      },
      "answer": {
        "zh-CN": "取决于系统及接口与权限情况，项目评估后确认。没有接口的老系统，可探讨文件、邮件或 RPA 等替代方案。",
        "en": "It depends on the system, available APIs and permissions. For older systems without an API, file, email or RPA alternatives can be evaluated."
      },
      "urls": {
        "zh-CN": "https://chenfengai.cn/faq/",
        "en": "https://chenfengai.cn/en/faq/"
      }
    },
    {
      "id": "faq-10",
      "question": {
        "zh-CN": "支持多语言吗？",
        "en": "Do you support multiple languages?"
      },
      "answer": {
        "zh-CN": "支持。外贸场景默认中英双语，开发信、询盘回复和商品资料可扩展到其他语种，关键话术建议保留人工终审。",
        "en": "Yes. Chinese and English are the default for trade scenarios; other languages can be scoped. Critical customer-facing language should keep human review."
      },
      "urls": {
        "zh-CN": "https://chenfengai.cn/faq/",
        "en": "https://chenfengai.cn/en/faq/"
      }
    },
    {
      "id": "faq-11",
      "question": {
        "zh-CN": "做完之后的效果能量化吗？",
        "en": "Can results be measured?"
      },
      "answer": {
        "zh-CN": "可量化上线前后的人工处理时间、首次响应时长、错误率等实测指标，具体指标在项目评估时一起定。不承诺固定的销售转化提升。",
        "en": "We can define before-and-after measures such as handling time, first-response time and error rate. We do not promise a fixed conversion lift."
      },
      "urls": {
        "zh-CN": "https://chenfengai.cn/faq/",
        "en": "https://chenfengai.cn/en/faq/"
      }
    },
    {
      "id": "faq-12",
      "question": {
        "zh-CN": "上线后谁维护？",
        "en": "Who maintains the system after launch?"
      },
      "answer": {
        "zh-CN": "维护期时长、响应方式、维保期后安排，以及模型 API 调用费的结算方式，均在合同中约定。",
        "en": "Maintenance period, response method, post-maintenance arrangements and model API billing are agreed in the contract."
      },
      "urls": {
        "zh-CN": "https://chenfengai.cn/faq/",
        "en": "https://chenfengai.cn/en/faq/"
      }
    },
    {
      "id": "faq-13",
      "question": {
        "zh-CN": "能不能先看演示再决定？",
        "en": "Can we see a demonstration first?"
      },
      "answer": {
        "zh-CN": "可以。加微信 h335327552，备注“AI 智能体咨询”，沟通你的需求和可行范围。",
        "en": "Yes. Contact WeChat h335327552 with “AI agent consultation” and describe the workflow you want to discuss."
      },
      "urls": {
        "zh-CN": "https://chenfengai.cn/faq/",
        "en": "https://chenfengai.cn/en/faq/"
      }
    },
    {
      "id": "faq-14",
      "question": {
        "zh-CN": "怎么联系你们？",
        "en": "How can I contact you?"
      },
      "answer": {
        "zh-CN": "微信：h335327552（备注 AI 智能体咨询）；WhatsApp：+86 18395556720。",
        "en": "WeChat: h335327552. WhatsApp: +86 18395556720."
      },
      "urls": {
        "zh-CN": "https://chenfengai.cn/faq/",
        "en": "https://chenfengai.cn/en/faq/"
      }
    }
  ]
}