Connect messages and opportunities
Use a message center and opportunity board to review conversation context, the current stage and follow-up tasks.
Connect messages, opportunities, customer records and quotations in one flow, starting with how information moves.
Conversations, opportunity stages and quotation documents sit in separate places. A salesperson has to switch between them to decide what happens next. The design starts with where an inquiry enters, who reviews it and how information is handed over.
Use a message center and opportunity board to review conversation context, the current stage and follow-up tasks.
Connect customer filters, record views and quotation screens in a continuous path.
Define required fields and approval points before assessing live mailbox, model and business-system connections.
Recorded screens show opportunity views, customer filters, quotation screens and reply interactions. They support discussion of interface and workflow organization.