Inquiries & customer service
Sort sources, classify intent, draft replies and set follow-ups. Pricing, delivery and claims stay behind human approval by default.
From inquiries and quotations to after-sales and product data, we understand the process first, then choose the right mix of agents, Skills, plugins and MCP.
Sort sources, classify intent, draft replies and set follow-ups. Pricing, delivery and claims stay behind human approval by default.
Generate materials from your pricing rules and check common fields. Scope depends on current systems and permissions.
Turn manuals, policies and past answers into a bounded knowledge base that escalates uncertainty.
Organize product information across platforms and produce agreed multilingual versions with human review.
Package repeatable steps as reusable capabilities your team can call from its daily tools.
Connect approved systems and data so an agent can query, organize or trigger clearly defined actions.
Choose one observable workflow and describe its inputs, recipient and approval points. With a redacted one-page brief, you can use WeChat or WhatsApp to discuss scope, current systems, access and acceptance.
Start with inquiry classification, reply drafts, document preparation or a system lookup instead of handing over the whole operation at once.
List the trigger, source materials, recipient and actions that still need human approval, including pricing, delivery, contracts and external sends.
Remove unnecessary names, order numbers and secrets, then use the brief to discuss integrations, permissions, maintenance and acceptance.
Together we can define measurable indicators such as handling time, first-response time, field error rate or knowledge-base coverage. Conversion, revenue and customer growth depend on the product, market and execution, so they are not technical guarantees.