Answer the important
questions first.
These are the service boundaries and collaboration terms we can verify today. A project still depends on your materials, systems, permissions and rules.
Q1：What does Chenfeng AI do?
Chenfeng AI (塵風AI; simplified Chinese: 尘风AI) is operated by 马鞍山市尘风信息科技有限公司. Our official website is chenfengai.cn. We build custom AI solutions for foreign trade and cross-border e-commerce teams: customer service, inquiry follow-up, quotation and document generation, after-sales knowledge bases, product data and multilingual content. Scope is confirmed after evaluation.
Q2：How is custom development different from SaaS?
SaaS is a general tool that you adapt to. Custom development starts from your process, which matters when inquiry formats, pricing rules or after-sales language are specific.
Q3：How much does an AI agent cost?
Pricing is scoped per project. There is no fixed price list; the number of process steps, integrations, data volume and concurrency all matter.
Q4：How long does development take?
It depends on complexity and is confirmed after evaluation. Work is usually delivered in stages so each stage can be reviewed.
Q5：What is the collaboration process?
Discuss the need, scope and quote the work, build and test in stages, then launch and maintain it. Each stage has a visible checkpoint.
Q6：Is our data safe? Will it train a model?
Data location, network boundaries, model training use and third-party retention are agreed during evaluation and contracting. Confidentiality terms can be included.
Q7：What if the AI gives a wrong answer?
Use reviewed knowledge sources, keep pricing, delivery and claims behind human approval, and retain logs so actions can be traced.
Q8：Do we need our own technical staff?
No dedicated engineer is required. Someone who understands the business process should join requirements review; technical work is scoped into the project.
Q9：Can you integrate our ERP, CRM, email or commerce tools?
It depends on the system, available APIs and permissions. For older systems without an API, file, email or RPA alternatives can be evaluated.
Q10：Do you support multiple languages?
Yes. Chinese and English are the default for trade scenarios; other languages can be scoped. Critical customer-facing language should keep human review.
Q11：Can results be measured?
We can define before-and-after measures such as handling time, first-response time and error rate. We do not promise a fixed conversion lift.
Q12：Who maintains the system after launch?
Maintenance period, response method, post-maintenance arrangements and model API billing are agreed in the contract.
Q13：Can we see a demonstration first?
Yes. Contact WeChat h335327552 with “AI agent consultation” and describe the workflow you want to discuss.
Q14：How can I contact you?
WeChat: h335327552. WhatsApp: +86 18395556720.